REPAIR ENGINEER
Sede:
Cernusco Lombardone, LC, IT
Paese:
IT
Responsabilità
The repair engineer will take care of the following tasks:
- Carries out the analysis of the repairs that arrive in Technoprobe and the preparation of the repair reports for customers;
- Oversees the definition of the flow in order of to repair a card after the green light from customer;
- Drives and coaches the manufacturing departments on the execution of the repair flow, not less important he/she will perform directly the most complicated tasks;
- Report and discuss with Repair Manager in case of warranty requests of repairs from customers;
- Report and discuss with FAE in case of special needed, as weel as report the DOA (Death on Arrival) case.
Requisiti
- Good English reading, writing, listening in order to understand the internal WI, the customer claims and in order to prepare the repair reports;
- Nice to have a good English speaking;
- Good problem solving and ability to think out of the scheme;
- BS degree or equivalent experience either Electronic (nice to have) or Mechanics;
- Good knowledge of Microsoft Office and Windows;
- Good communications skills toward customer (nice to have);
- Good ability to handle small mechanical part under the microscope;
- Testing competencies, like for example use of e-meter or oscilloscope can be considered ad a plus;
- Nice to have knowledge of electrical diagrams and electronic skills.